FAQs

How long does it take to have my stamps manufactured?

Our in-house production time is up to 4-5 business days on Vue stamps, Wood mounted stamps and self inking stamps.  Premier stamps currently take approx 2 weeks.  These timeframes are estimates only before shipping.  Please make sure you provide the correct files and/logo is provided at time of order, as this can delay your order..

I am not sure if my artwork is suitable

If we are required to make alterations to your artwork or create artwork for you to have your stamp made there will be charges for this.  Please email sales@stampit.com.au and send the artwork you have or details and we will quote the cost, this can be from $30 upwards depending on time. 

I want to see my stamp before you make it 

Please select the option when ordering your stamp and we will send you a proof to size via email, you will be required to confirm by return email that your happy to proceed before we begin production.  This will slow down your production time slightly from the estimates above.  Production time will start from the following business day after we receive your approval.

My stamp is Urgent

If your stamp is urgent, please feel free to call or email us for further information. We are always happy to help where we can.

How long will my order take to ship?

Shipping time will depend on the method you have chosen – Express Australia Post is the quickest option to most places in Australia or Regular Australia Post can take up to a week depending on where you are located.  Please note that choosing express shipping does not rush your production time of the stamp.  If you need a rush, please contact us as per instructions above.

Please note that currently due to delays in postage with Covid19 regular post can take up to 1-2 weeks to some parts of Australia, we recommend you choose express shipping for a 2-3 days shipping time.  We have no control over how long it takes for Australia post to deliver your order.